Visitors with Disabilities/Special Needs
From Market Street the main entrance to Ely Museum is towards the back of the building at the side where there is a gated courtyard. The courtyard leads to a level entrance with automatic doors that open outwards and carers’ entrance is free.

Stair Lift
There is a stairlift to the first floor of the museum. When you wish to use the lift please ask a custodian at the reception desk for assistance.

There is a wheelchair available for use on the first floor when you alight from the stair lift. There is also a wheelchair available on the ground floor.

Hearing Loops
There is a hearing loop available at the reception desk. There are also portable hearing loops available, which can be used with or without hearing aids, for use around the museum.

Ely Shopmobility
Shopmobility is a scheme to provide electrically powered scooters to help people who have limited mobility to shop and use other facilities in Ely. This service is operated from Ely Museum on behalf of East Cambridgeshire District Council and places must be pre–booked.

The scheme runs on Thursday, Friday and Saturdays 10.30am – 1pm and 2 – 4pm but to make sure that a suitable mobility aid is available, telephone the museum on 01353 666655 in advance or email: